Frequently asked questions

Does it cost anything to do this activity?


It doesn't have to cost you anything. Just a little of your time. You will have to post your completed art pack back to us. Read more on our postage question.




Can the artwork be done at home or in class time?


Most parent's are very busy so we recommend you do the artwork in class time and then send home for parent's to decide if they wish to purchase. Children can design their plates at home if you wish.




Is there a minimum or maximum quantity of plates ordered?


There is no minimum or maximum quantity.




Who pays for the plates?


It's up to you how you run the activity. Some kindies/schools have the parent's pay for their own plates while others will purchase as a gift for families.




Can families order multiple of the same design?


Families can order multiple of the same design if they wish. They can even have the same art design and just change the wording or photo on each plate.




Can families order different designs for the same child?


Families can order many different art designs for the same child if they wish.




Can families use one payment envelope to order plates for siblings?


Yes. You can use one envelope and make a single payment for all siblings.




Can children who don't attend do an art plate?


Yes. Anyone outside of your group can design their own art plate.




How do I add a photo to an art plate?


Adding a photo is easy. Simply follow the instructions on the back of the payment envelope. If you don't have a payment envelope simply email your photo to info@toucandoo.com.au. Give us your child's name, any special instructions and let us know which kindy/school your child attends




Do I have to print photo's and glue to the artwork?


No. All you have to do is email the photo to us and if you would like the photo to be in a certain area, simply write a note on the envelope or in the email. If you would like a photo to look a certain way on the artwork you can print it up and glue to the artwork, but still email us the original digital file.




Can logo's be added to the plates?


Yes. We can add your logo and wording to the children's art plate designs.




What size are the plates?


Our plates are 20cm in diameter. We find this is the perfect size for a child's dinner plate and not too large if you wish to put on display.




What is the turnaround time to make the plates?


The time varies between 5-20 business days. This depends on the quantity ordered and time of year (Christmas, Mother's Day, Father's Day are high demand)




Can we add our own fundraising amount per item sold?


Yes, you select how much you would like to raise per item sold. Simply let us know what you would raise per item and we will add that price on top of the initial cost. Activity only Art plate sold to parent's at $20each Keyring sold to parent's at $10each Fundraising Art Plate - Plate $20 + Fundraising $5 = Sold to parents $25each Keyring - Keyring $10 + Fundraising $3 = Sold to parents $13each We will tally the orders at the end of your activity and will transfer your fundraising into your allocated bank account.




Who pays for postage?


We pay for the postage of your art pack to your allocated address. You pay for postage of the completed artwork and return of the art pack. We pay for postage of the completed plates.




What if I have more questions?


If you have any further questions please don't hesitate to either email us at info@toucandoo.com.au or call on 0488 868 226. We are always here to help :)




Are the payment envelopes used for fundraising?


Payment envelopes are only used when not fundraising as the prices are printed onto each envelope and can't be changed. If you are fundraising we will email a payment slip that has been edited to suit your activity. You can choose which products you wish to offer your families. How much you wish to raise per item sold. How you wish to have your parent's pay. You then simply print the payment slips and hand out with the art templates or you can email your families the payment slip and they print it if they wish to order.